PHONE LINESOur phone lines are down at Gillies Health Centre and Essex House and calls are therefore being diverted to St Andrew's Centre. Unfortunately, there may be a delay answering your call and we apologise for any inconvenience. We are working as hard as we can to resolve these issues quickly.
Flu ClinicDue to high demand and slow delivery times WE DO NOT HAVE ANY FLU VACCINES FOR PATIENTS AGED OVER 65. The next walk in clinic will be on 20th October and we will have vaccines available for patients over 65 then. We apologise for any inconvenience this causes and thank you for your patience and understanding.
Welcome to Acorn Health Partnership - Essex House
Welcome to Acorn Health Partnership, formally The Hackwood Partnership. We merged with Camrose Medical Partnership and Gillies & Overbridge Medical Partnerships on 1st July 2018 to form our new Partnership - Acorn Health (please see the 'news' button for more information). All three sites remain in operation and our contact number has not changed. We provide General Practice care to our patient population of 45,000 across our three locations situated in Basingstoke. We have a Clinical team of 13 GP Partners, 18 Salaried GPs, a Nursing Team comprising of 18 skilled professionals, a triage team comprising of 9 Paramedic/Nurse Practitioners, a frailty Nurse and two Clinical Pharmacists.
PRACTICE CLOSED 4TH OCT PMOn the 4th October 2018, between 12.30-6.30pm, our staff at the Acorn Health Partnership will be attending an important training event arranged by the North Hampshire Clinical Commissioning Group. During this time, if you need urgent medical advice or treatment please call NHS111. Your local pharmacist can also help with many minor ailments. Calling 999 or attending A&E should be reserved for life threatening emergencies only. The practice will open as usual at 8am the following day. We are sorry for any inconvenience caused.
PRESCRIPTIONSFROM TUESDAY 3RD JULY UNTIL THE AFTERNOON OF MONDAY 9TH JULY, ALL PRESCRIPTIONS WILL BE IN PAPER FORM AND WILL NOT BE ELECTRONICALLY SENT TO THE PHARMACIES. IF YOU HAVE AN EPS NOMINATED PHARMACY, WE CAN ARRANGE FOR THEM TO PICK THE PRESCRIPTION UP BUT PLEASE BE MINDFUL THAT THERE WILL BE AN ADDITIONAL DELAY.
Hearing LoopIf you wear a hearing aid or struggle to hear, we have a portable hearing loop which is available for use in all our consulting rooms. Please let the receptionist know if you would like to make use of it during your appointment.
Emails to the Practice
Please do not email the Practice with any clinical queries. All clinical queries should be dealt with over the telephone. This is for your safety.
Pocket Medic Videos
PocketMedic has worked with NHS doctors, nurses and patients to create a series of short films to help you to manage your health.
The films are about diabetes, respiratory and heart problems, chronic pain, wellbeing and life after cancer.
Click here for more details