The Hackwood Partnership

Essex House, Essex Road, Basingstoke, RG21 8SU

Local Services

Drugs and Alcohol Recovery Service (substance misuse) at Jacobs House

The substance misuse service works with people whose lives are affected by drugs and/or alcohol. The Basingstoke hub is open to service users, families, carers and anyone affected by substance misuse issues that live in Basingstoke, Tadley, Alton and surrounding areas. The service encourages people to make positive changes and to lead meaningful and purposeful lives. Staff, peer mentors and volunteers will be able to help people on their recovery journey and ensure that they have a say in their treatment options and in the wider community.

The substance misuse hub can be found at:

Jacobs Yard
Jacobs House
New Road
RG21 7PE

The centre is open at the following times:

Monday, Tuesday and Wednesdays – 9am to 5pm
Thursday – 9am to 7pm
Friday – 9am to 4.30pm
Saturday – 10am to 1pm

italk Counselling Services

italk helps people with common mental health problems including depression and anxiety. The service is open to anyone aged 16 and over who is registered with a GP in the localities of Basingstoke, Bordon, Petersfield, Eastleigh, Fareham, Gosport, Havant, New Forest, Romsey, Andover and Winchester.

Please note italk is unable to offer a service to people currently seeing other mental health services and counsellors. 

If you would like any more information or still feel unsure about whether we are the service for you, please contact us on [email protected]

Self referrals

You are now able to self-refer to italk, this means you can contact us directly, without visiting your GP. Call 023 8038 3920

Sexual Health Clinic

The specialist integrated Sexual Health service for Basingstoke and the surrounding area can be found at the Sexual Health Hub at Crown Heights in Basingstoke. This brand new facility was opened in February 2013 and is the home of our specialist sexual health and contraception services as well as termination of pregnancy services in partnership with BPAS (British Pregnancy Advice Service), psychosexual counselling and Sexual Health Promotion. The service is easy to access and confidential being minutes away from the town centre and very close to local transport links including the bus station and the train station. It is in a discreet location within the Crown Heights complex.

Veterans Service

The South Central Veterans Service (SCVS) is a specialist NHS mental health service providing psychological assessment and evidence-based treatment for veterans across Hampshire as well as Southampton, Isle of Wight, Portsmouth, Berkshire, Oxfordshire and Buckinghamshire.

Assessment & signposting: We offer specialist psychological assessment and signposting service to veterans who served in the British Armed Forces (regular or reservists) who are currently presenting with mental health difficulties including depression, stress, anxiety and Post Traumatic Stress Disorder (PTSD).

Treatment: We also offer specialist evidence based treatment for veterans presenting with PTSD on an outpatient basis, including tfCBT, NET and EMDR. We use a range of non-stigmatising settings across Hampshire to deliver PTSD treatment e.g. Royal British Legion and Help for Heroes buildings as well as GP surgeries.

How you can refer: Referring is easy. We accept GP referrals and self-referrals including referrals from friends and family. You can call CPE on 03003650300, and ask to self-refer to the South Central Veteran Service.

Smoking Cessation 

Do you need help to stop smoking?

Our local NHS stop smoking service is Quit4Life, providing friendly, effective help for anyone who would like to kick the habit.  No matter how long you have been smoking or how many times you have tried  before you will benefit from giving up  – and Quit4Life makes it a lot easier!

Even if you are not sure whether you are ready to try to quit we would urge you to contact them to find out what they offer.  Their friendly advisers can help you with any concerns and questions, such as avoiding putting on weight, or whether to use an e-cigarette.  When you are ready they will guide you through the whole process – getting ready to quit, discussing medication options, arranging the supply of your chosen stop smoking products and providing regular support and encouragement until you are confident about remaining smoke free.   Feedback from regular monitoring of your carbon monoxide levels will also help demonstrate how quickly your body starts to benefit from stopping completely.

They offer both one-to-one appointments and drop-in clinics at venues all over Hampshire. If you are unable to attend regular sessions you can enrol for telephone support, with your adviser ringing you at agreed times.

For more information go to or ring 0845 6024663.




Content Supplied by NHS Choices